Also, ever since A did that management profile on me, I have been making a concerted effort to not expect too much of people, and to assume that they have done the best they could with their assignments, and then give them feedback that communicates that I see potential for growth rather than seeing mindlessness and lack of serious effort. I am actually not sure that this is a good system. Apart from maintaining better relations, I think it means that I resign myself to be the sole tender of quality in my workplace. MAYBE THAT'S TOO PESSIMISTIC.